Answers about selling your vehicle
Review common questions about offers, documents, towing, pickup, and vehicle eligibility.
Can a preliminary offer change?
Yes. A preliminary offer may change if inspection, VIN review, documents, or vehicle condition differ from the information originally submitted.
Can I sell a vehicle with a bad engine?
Many vehicles with engine problems can be reviewed. Describe whether the engine starts, turns over, knocks, overheats or is missing.
Can I sell a vehicle with transmission failure?
Yes, many transmission-problem vehicles can be reviewed. Explain whether it moves, shifts, rolls and can be placed in neutral.
Can I submit photographs?
Yes. Clear photographs of all sides, the interior, dashboard, VIN label, engine compartment, tires, and damage can help a buyer review the vehicle.
Can pickup occur from a repair shop or tow yard?
It may be possible when the owner authorizes release, fees are resolved and the location permits access. Confirm details with the buyer first.
Do I need a title?
Document requirements vary by transaction and jurisdiction. State the exact title status so a buyer can explain whether the vehicle can be considered and which documents are required.
Do you buy cars that do not run?
Yes. We evaluate many non-running vehicles. Eligibility and offer value depend on the vehicle, condition, completeness, title status, location, and pickup access.
Do you review fleet vehicles?
Businesses may submit multiple vehicles. A VIN list, mileage, condition, title status and pickup location help speed the review.
Does mileage affect the offer?
Yes. Mileage is one of several factors, along with year, make, model, condition, title status, missing parts, location and market demand.
How can I get top cash for my junk car?
Provide accurate details about the year, make, model, mileage, title status, keys, running condition, missing parts, damage and ZIP code. Clear photos and honest information help a buyer review the vehicle quickly and avoid changes later in the process.
How do I get top cash for my junk car?
Provide accurate details about the year, make, model, mileage, title status, keys, vehicle condition, missing parts and ZIP code. Clear photos and honest information help the buyer review the vehicle more accurately and reduce delays.
How is the offer determined?
Offers may consider year, make, model, mileage, condition, missing components, title status, location, towing cost, and current market factors.
How quickly can pickup happen?
Timing depends on location, accessibility, scheduling, vehicle eligibility, accepted terms, and document readiness. Same-day pickup should not be considered guaranteed unless confirmed.
How should I photograph my vehicle?
Take clear photos of all four sides, interior, dashboard, VIN label, engine compartment, tires and every damaged area.
Is requesting an offer binding?
No. Submitting the website form is a no-obligation request and does not create a binding purchase agreement.
Is towing free?
Towing may be included for eligible purchases when it is confirmed as part of the accepted transaction. Location, access, vehicle condition, and scheduling can affect eligibility.
What documents should I prepare?
Prepare government-issued identification and the applicable ownership document. Requirements vary by jurisdiction, title status and transaction.
What happens if the condition is different at pickup?
A preliminary offer may change if the vehicle, VIN, documents, missing parts or condition differ from the information submitted.
What should I remove before pickup?
Remove personal belongings, toll devices, and items not included in the transaction. Follow local requirements for license plates and registration.
What types of vehicles do you review?
We review cars, trucks, SUVs, vans, commercial vehicles, damaged vehicles, junk cars, and non-running vehicles.
Will the estimate calculator give me a guaranteed offer?
No. The calculator is educational only. A real offer requires a human review of accurate vehicle, title, condition, location and market information.